Legally Binding Document

zb99 Terms & Conditions — Complete Guide to Using the Platform

Please read these terms carefully before opening an account, playing any game, or using any service on the zb99 platform. This document forms a legally binding agreement between you and us.

Table of Contents

  1. 1. Definitions & General Provisions
  2. 2. Eligibility & Account Registration
  3. 3. Account Security & Responsibility
  4. 4. Deposits, Withdrawals & Payments
  5. 5. Bonuses & Promotional Offers
  6. 6. Betting & Gaming Rules
  7. 7. Prohibited Activities
  8. 8. Account Suspension & Closure
  9. 9. Responsible Gaming
  10. 10. Changes to Terms & Contact
Last Updated: 2026

Important: By using this platform, you are automatically considered to have accepted these Terms & Conditions. If you disagree with any of the terms, please refrain from using the service.

For questions or clarifications, contact our support team:
[email protected]

1

Definitions & General Provisions

These Terms & Conditions ("Terms") serve as the foundation for operating the zb99 platform and all its related services. The key terms used below are defined as follows:

"Platform" or "Website"

The online gaming and betting portal known as zb99, with the domain zb99.lat, is referred to as the "Platform". This platform provides live casino, slots, sports betting, and other gaming services.

"User" or "Member"

Any individual who has created a personal account on the zb99 platform and is using its services is referred to as a "User" or "Member".

"Services"

All products and services provided by zb99 — including online gaming, sports betting, bonus programs, VIP benefits, customer support, and payment processing — are collectively referred to as "Services".

General Provisions

  • These Terms follow Bangladesh Standard Time (BST, UTC+6).
  • All financial transactions are conducted in Bangladeshi Taka (BDT / ৳).
  • These Terms apply in both English and Bengali; in the event of any conflict, the Bengali version shall take precedence.
  • zb99 reserves the right to modify any part of these Terms at any time.
  • Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
2

Eligibility & Account Registration

Age Requirement & Eligibility

The following eligibility requirements must be met to open an account and use services on zb99:

  • The user must be 21 years of age or older.
  • The user must register using their real identity.
  • Each person may open only one account; multiple accounts are strictly prohibited.
  • The user must be of sound mind and in a fit state to make decisions.

Registration Process

Users must provide accurate and complete information at the time of registration. If the information provided is false or incomplete, zb99 reserves the right to cancel or suspend the account at any time.

Identity Verification (KYC)

For the security and protection of the zb99 platform, users may be asked to submit the following types of documents to verify their identity:

  • Copy of National ID Card (NID) or passport
  • Proof of residential address (such as a recent utility bill)
  • Proof of ownership of the payment method (such as a screenshot of a bKash or Nagad account)

Withdrawals may be held until the verification process is complete. zb99 carries out this process as a secure and reliable platform, solely for the protection of all users.

3

Account Security & Responsibility

Password & Login Credential Protection

Your account login credentials (username and password) are strictly confidential and personal. If you share this information with any third party, you alone will be responsible for any consequences that follow.

  • Use a strong password — a combination of uppercase and lowercase letters, numbers, and symbols.
  • If you notice any suspicious activity, report it immediately to [email protected].
  • Avoid logging in from public devices.
  • Sharing or transferring your account is strictly prohibited.

Accountability for Account Activity

All activity carried out on the account — including placing bets, making deposits, and requesting withdrawals — is entirely the account holder's responsibility. zb99 will not be liable for losses resulting from unauthorized access, unless it is proven that the fault was caused by our own system.

SSL Encryption & Data Protection

zb99 uses industry-standard SSL encryption technology to protect your personal and financial information. For more details on how data is collected, stored, and used, please see our Privacy Policy.

4

Deposits, Withdrawals & Payments

Accepted Payment Methods

zb99 accepts the following payment methods:

Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳100 ৳800 15 minutes – 2 hours
Nagad ৳100 ৳800 15 minutes – 2 hours
Rocket ৳100 ৳800 15 minutes – 2 hours
Bank Transfer ৳100 ৳800 15 minutes – 2 hours

Deposit Terms

  • All deposits must be made from a payment method registered in your own name.
  • Deposits through third parties are strictly prohibited.
  • Deposits are generally credited to the account within a few minutes.
  • If there is a delay due to a technical issue, contact [email protected].

Withdrawal Terms

  • Withdrawals can only be made from verified accounts.
  • Withdrawals must be made using the same method used for the deposit.
  • While an active bonus is in place, wagering requirements must be met before a withdrawal can be made.
  • zb99 may request additional documents to verify suspicious withdrawal requests.
  • Unusual transactions may be temporarily held in the interest of anti-money laundering compliance.

Currency & Taxes

All transactions are completed in Bangladeshi Taka (৳). Responsibility for any tax or duty on winnings rests entirely with the user. zb99 does not provide tax advice.

5

Bonuses & Promotional Offers

Welcome Bonus

A 200% welcome bonus is available on your first deposit — up to a maximum of ৳15,000. For example:

  • Deposit ৳1,000 → ৳2,000 bonus → Total balance ৳3,000
  • Deposit ৳16,000 → ৳15,000 bonus (maximum limit) → Total balance ৳31,000

Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated only on the bonus amount, not on the deposited amount.

Example: If you receive a ৳2,000 bonus → you must wager ৳2,000 × 10 = ৳20,000 before the bonus funds can be withdrawn.

General Bonus Terms

  • A bonus offer applies only once per user, household, residential address, or IP address.
  • After claiming a bonus, the wagering requirement must be met within the specified time limit.
  • While a bonus is active, wagering progress will only be counted when bets are placed on bonus-eligible games.
  • Violating the bonus terms may result in the bonus and any associated winnings being cancelled.
  • zb99 reserves the right to modify or cancel any promotional offer.

VIP Program

zb99 offers weekly cashback benefits across four VIP tiers:

Tier Maximum Weekly Cashback
Bronze Up to 0.4%
Silver Up to 0.8%
Gold Up to 1.1%
Platinum Up to 1.5%

Advancement to a VIP tier depends on your activity and engagement on the platform. zb99 holds the final authority on all matters related to the evaluation and granting of VIP benefits.

6

Betting & Gaming Rules

General Betting Rules

Before placing any bet or playing any game on zb99, users should thoroughly understand the rules of the relevant game. Each game has its own rules, which can be found in the game lobby or on the relevant page.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a game is left incomplete due to a technical error, zb99 will settle it in accordance with its rules.
  • A bet will not be accepted if there is insufficient balance.

Sports Betting Guidelines

zb99 offers betting on various sporting events including cricket, football, and kabaddi. The following conditions apply:

  • Decisions regarding betting markets are at zb99's discretion.
  • If an event is postponed or cancelled, the settlement of the related bet will follow the applicable rules.
  • In the case of multiple bets or parlay bets, if one selection is voided, the terms of the overall bet may change.
  • In the event of unusual market fluctuations, zb99 reserves the right to limit or suspend bet acceptance.

Ensuring Fair Play

All games on the zb99 platform are operated using certified Random Number Generator (RNG) technology, which ensures fair and unbiased outcomes. If you have a dispute about the result of any game, please contact our support team.

7

Prohibited Activities

Warning: Involvement in any of the activities described below will result in permanent account closure and forfeiture of all balances.

Strictly Prohibited Activities

  • Fraud & Forgery: Using a false identity, fake documents, or someone else's account.
  • Multiple Accounts: Operating more than one account by the same person.
  • Bonus Abuse: Using strategic betting patterns to circumvent bonus rules.
  • Money Laundering: Using the platform to process funds from illegal sources.
  • Software Manipulation: Using bots, automation software, or hacking tools.
  • Collusive Cheating: Colluding with other players to gain an unfair advantage.
  • Third-Party Payments: Using a payment method registered in someone else's name.
  • Underage Access: Allowing anyone under 21 years of age to use an account.

Monitoring of Suspicious Activity

zb99's security team monitors transactions and betting patterns around the clock. If suspicious activity is detected, appropriate action will be taken, including notifying law enforcement authorities.

8

Account Suspension & Closure

zb99's Rights

zb99 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

  • If any provision of the terms and conditions is violated.
  • If the identity verification process is not completed.
  • If fraudulent or suspicious activity is detected.
  • When required to comply with legal obligations or regulatory directives.
  • If an account remains inactive for an extended period (as defined).

Voluntary Account Closure by User

A user may request closure of their account at any time by writing to [email protected]. Please note the following before closing your account:

  • Any active bets or pending bonuses must be settled.
  • A withdrawal request must be submitted for any available balance.
  • If bonus wagering requirements have not been met, the bonus balance will be cancelled.

Dispute Resolution

For any dispute relating to account closure or suspension, please first notify us in writing at [email protected]. zb99 will review the request and respond within a reasonable time.

9

Responsible Gaming

Our Commitment

zb99 believes that gaming is a form of entertainment, and the wellbeing and safety of every player is our highest priority. We promote responsible gaming and provide various tools to protect against problem gambling.

Self-Restriction Tools

Users can use the following options to manage their gaming experience:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Bet Limits: Restrict the maximum bet amount within a specified period.
  • Self-Exclusion: Exclude yourself from the platform for a set period of time.
  • Reality Check: Reminders about the duration of your gaming session at regular intervals.

How to Get Support

If you feel that gaming is having a negative impact on your life, seek help immediately. Our support team is available 24/7 via live chat and email ([email protected]) to assist you. For more information, visit our Responsible Gaming page.

Remember: This platform is for persons aged 21 and above only. Gaming is for entertainment — not as a source of income.

10

Changes to Terms & Conditions and Contact

Policy on Changes to Terms & Conditions

zb99 reserves the right to partially or fully amend these terms and conditions at any time. A notice will be posted on the platform before any changes take effect. For significant changes, a notification may be sent to the registered email address.

  • Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
  • If a user does not agree to the new terms and conditions, they may request to close their account.
  • The latest version will always be available on this page.

Limitation of Liability

zb99 will not be liable in the following circumstances:

  • Disruption to a game or bet due to loss of internet connection.
  • Service interruption caused by third-party software or server issues.
  • Faults with the user's own device or software.
  • Loss arising from the user's own negligence or error.

Privacy

Details of how user personal data is collected, stored, and used are set out in our Privacy Policy. The Privacy Policy is considered part of these terms and conditions.

Contact Us

For any questions or clarifications regarding these terms and conditions, please contact our support team:

Enjoy a safe and trusted gaming experience at zb99

Now that you have read the terms and conditions, log in to the platform and enjoy your favourite games.

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